The Monetime Blog

If you are in San Francisco on December 3, 2009 come try some unique dessert wines courtesy of Decant Events. Tickets are for sale on Monetime. More details on their website at http://www.decantevents.com .

Kick off the holiday season and indulge in world renowned ice wines from the Niagara Peninsula and Californian dessert wines.

We will have artisan cheeses and desserts on site to make your pallet dance.

We set the tone with great music and an elegant setting at the historical Fort Mason Center in the Golden Gate Room.

Early Bird (through to November 23th) – $48.00
After – $55.00
Door – $70.00

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Monetime will be participating in WebPlay at the PlugandPlayTechCenter in Silicon Valley on November 20, 2009 (today). If you would like to meet some of the team behind Monetime, come visit our booth, we’d be delighted to meet you. We can also give you a sneak preview of what we are about to release next… stay tuned.

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Are you a freelance web designer looking for new work? Monetime is looking for experienced web designers to partner with on a few projects. If you would like to find out more, please email info -at- monetime -dot- com. Thanks!

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Once you have your booking page up and running for your appointment schedule or your next event, you can promote it from within your Monetime account by inviting your network. Here’s how it works:

Click on the CONTACTS section in your account:

Add in contacts manually or import contacts from your email account:

Click on the LISTINGS section of the menu bar

Click on the INVITE link on any event or appointment in your calendar

Add in a personalised note and select the contacts you wish to email at the bottom. Click the Send Invite button and a personalised invitation with all the details of your event/appointment will be emailed for you.

That’s it!

Note: Customers that have previously booked with you through Monetime will already be saved in your Contacts list.

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Many of our customers have shared amazing stories with us about how they bring in new business every day through the use of “new client offers”.

For example, an alternative therapy health clinic offers an initial consultation for $49. After the initial consultation and x-rays, the doctor determines a suitable series of treatments for the patient. The proposed treatment costs the patient more than $5,000 for the first year. After signing up for the treatment and experiencing the benefits within only a few weeks, the patient refers three more customers through friends and family for an initial consultation with the same doctor.  Two of those referrals go on to sign up for a similar series of treatments, each costing over $5,000 per year again. From booking a single “new client offer” at $49, the clinic brings in over $15,000 revenue in the following year.

Similarly, an internet marketing consultant offers a “free website analysis and phone consultation” for all new customers. The consultant gives away more than an hour of her time in the hope that the client sees the value and potential ROI in the service and hopefully proceeds to engage the consultant for some assistance. Sometimes the consultant does not win the gig, but still makes a friend in the process. However, more often than not, the free time spent with the potential client results in new work for the consultant valued at hundreds or even thousands of dollars. All this from booking a single “free introductory session”.

Moral of the story: If you are in any service based business, selling “new client offers” has got to be at the top of your marketing priority list.

What is the most effective way to sell “new client offers”? Some businesses give away paper coupons in their local neighborhood, others buy ads in magazines and newspapers. In a day where everyone is searching for everything on the internet, the most effective method by far is to add a coupon image to your website that says “New Client Offer – Book Online” and link it to an online booking calendar where a new customer can book and pay for an appointment online.

Consumers are impatient these days, when they want something, they want to order it immediately and know that its on its way. If they decide to go on a holiday, they want to be able to just go online in the middle of the night and book their flights. They don’t have the patience anymore to wait until 9 am the next morning when the travel agent call center is open and spend an hour on the phone just to book a flight. If you are in the service industry, take the hint from the travel industry: people prefer to book and pay online, make it easy for them to do that. If you don’t, you will be left behind.

Sign up for a free Monetime account today to try it out. Set aside a few open time-slots a week from your schedule and list some “new client offers” on your online Monetime booking calendar. Add a “Book Online” button to your website and see if you get any bookings in the middle of the night. If you do, it could be worth a lot to you.

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There are many different ways to engage with your online customers for support and sales matters. The most common methods are email and forums. For instant live support, you can make a phone call or IM chat with a representative on the website. Chat with us here:

Sometimes you can’t get through by phone, the live chat is offline, you don’t want to wait for a reply to your email or forum post but you just want to confirm when your query will be dealt with. When this happens, you can do this: book an appointment online and a representative will call you back anywhere in the world to personally assist you. That is, if the website offers online booking…

For support queries, or to learn more about how Monetime appointment & event booking online can help your business, book a free 15-minute phone appointment with us here (choose a date and time and click ‘BOOK’ ):

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